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Order Tracking

Enter your order number and email address or SMS to get real-time updates on your shipment status.

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Frequently Asked Questions

How can I track my order?

We have two ways to track. If you checked out as a guest, use the form on this page with the Order ID from your purchase email. If you have an account, open Your Account and track the order from there.

When will my order ship?

Orders placed before 10:00 AM Pacific Time, Monday through Sunday, typically ship the same day. Orders placed after 10:00 AM Pacific Time ship the following day. Items are quality checked and packed before they leave.

How long will it take for my order to arrive?

Standard delivery is 7-12 business days. That window starts after the 1-2 business day processing time. Peak seasons such as Black Friday can add a short delay.

Will I be notified when my order ships?

A shipping confirmation email goes to the address used at checkout and includes the tracking information. The carrier link can take up to 48 hours (2 business days) to show the first scan.

What if my tracking information isn't updating?

Carriers can take up to 48 hours (2 business days) after the shipping email to post the first update. After that, write to Support@brabiconline.com.